Terms of service

Terms and Conditions

Welcome to www.alcorandmizar.in. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these terms. 

 

Use of the Website

  • You must be at least 18 years of age or access the site under the supervision of a parent or guardian.

  • You agree not to use the website for any unlawful purpose or in any way that may harm, disrupt, or interfere with its functionality.

 

Intellectual Property

  • All content on the site, including images, logos, text, product designs, and other material, is the exclusive property of Alcor & Mizar(TM) and protected under applicable copyright and trademark laws.

  • You may not reproduce, distribute, display, sell, or modify any part of the website without express written permission from us.

 

Product Information

  • All our candles are handmade. Slight variations in fragrance, appearance, or texture may occur, which are part of their uniqueness

  • Product descriptions, prices, and availability are subject to change without notice.

  • We make reasonable efforts to ensure product descriptions and images are accurate, but we do not guarantee that all information is 100% error-free.

 

Order Acceptance and Cancellation

  • Once you place an order, you will receive an order confirmation email. This does not signify acceptance of your order.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies, or payment issues.

  • In such cases, we will notify you and refund any amount already paid.


User Accounts

  • You are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.

  • You agree to accept responsibility for all activities under your account.

  • Alcor & Mizar(TM) reserves the right to suspend or terminate any account that is found to be engaging in fraudulent, abusive, or illegal activity.

 

Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We accept payments through secure gateways (e.g., PhonePe, Razorpay, UPI, Credit/Debit Cards).

  • Alcor & MizarTM is not responsible for delays or failures in payment processing due to external payment service providers.

 

Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping times, delivery areas, and fees.

 

Return and Refunds

Please review our Return & Refund Policy for information about eligibility, timeframes, and process.

 

Third-Party Links

Our site may include links to third-party websites. These links are provided for convenience only and do not imply any endorsement. We are not responsible for the content or practices of any third-party sites.

 

Limitation of Liability

To the fullest extent permitted by law, Alcor & MizarTM shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the site or products.

 

Indemnification

You agree to indemnify and hold Alcor & MizarTM, its directors, employees, and affiliates harmless from any claims, damages, losses, liabilities, and expenses arising out of your violation of these Terms or misuse of the site.

 

Governing Law

These terms are governed by the laws of India. Any disputes arising out of the use of the website or purchase of products will be subject to the exclusive jurisdiction of the courts in MAHARASHTRA.

 

Modifications to Terms

Alcor & MizarTM reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically.