Privacy policy

At Alcor & MizarTM, we are committed to safeguarding your personal data and maintaining your trust. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website www.alcorandmizar.in.

Information We Collect

We collect the following types of personal information when you use our website:
Personal Details: Full name, email address, phone number
Shipping & Billing Information: Address, pin code, and payment details (processed via secure payment gateways)
Marketing Preferences: Whether you have opted into promotional emails or offers

How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To send you transactional emails (e.g., order confirmation, shipping updates)
To respond to your queries or support requests
To improve the user experience and website functionality
To send marketing and promotional materials (only if you’ve opted in)
To comply with legal obligations or enforce terms

Legal Basis for Processing

We collect and use your data under one or more of the following legal bases:

Your consent
To perform a contract (e.g., fulfilling your order).
For legitimate interests (e.g., to enhance customer experience).
To comply with legal obligations.

Data Protection & Security

Your personal information is protected with industry-standard security practices including SSL encryption, firewalls, and secure server infrastructure.
Payment details are not stored on our servers and are handled by certified payment gateways like PhonePe.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Logistics partners for order delivery
Payment processors for secure transactions
Third-party services for analytics or marketing, under strict data protection agreements

Cookies & Tracking Technologies

Shopify uses cookies to improve website performance, remember your preferences, and track user activity.
You can manage or disable cookies through your browser settings, but this may affect site functionality.

Consumer Rights:

Opt out of marketing communications via the unsubscribe link.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above or as required by law. Account and transaction data may be retained for audit or compliance purposes.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date."

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:

📧 Email: alcorandmizar.co@gmail.com

📞 Phone: +91 89995 94641